3.2.5 Summary of key points

System and process analysis are the key points for achieving successful innovation output. They are tools to define the innovation needs of a business problem. With the help of system analysis you can point out where changes need to be made in the system. By using the necessary graphics and analyzing the results, limited resources in your organisation can be focused on the problematic areas. Process analysis shows you what steps to take within a task to create a measurable output.

In this module you have learned what system and process analysis are, how to use them on your own and how to use them to define the innovation needs of one of your business problem. You have learned the main symbols of the flow chart and how to use them to prepare a process and system analysis which will help you to visualise your own systems and processes.