6.5.6 LITERATURVERZEICHNIS

http://media.wiley.com/product_data/excerpt/62/04717548/0471754862.pdf General information about Continuous Improvement. Download vom: 24. Juli 2008.

http://tutor2u.net/business/production/kaizen-quality-circles-continuous-improvement.html  ©Tutor2u Limited, Download vom: 20th August 2008. General information about Continuous Improvement.

www.constructingexcellence.org.uk/resources/themes/internal/improvement.jsp Constructing Excellence Limited ©2006, last updated 7th February 2006, Download vom: 24. Juli 2008. 

Fundación COTEC, CENTRIM, IRIM, Manchester Business School, Socintec (1998) TEMAGUIDE. 

www.pac-it.org.nz/resources/Problem_solving_cycle.pdf The Packaging Council of New Zealand (Inc), Download vom:  24. Juli 2008. Example of problem solving cycle.

http://web2.concordia.ca/Quality/tools/12fishbone.pdf Concordia University ©1999, Download vom:  24. Juli 2008.

http://web2.concordia.ca/Quality/tools/6cksheet.pdf Concordia University ©1999, Download vom:  24. Juli 2008.


Weiterführende Literatur
Webseiten

www.eacc.ini.melb.edu.au/pubs/01_effects_continuous.pdf
The effects of Continuous Improvement and Innovation management practice on SMEs performance.  Download vom:  24. Juli 2008.

http://fm.dk/Publikationer/2002/Innovation
Successful examples of Continuous Improvement.  Download vom:  24. Juli 2008.

www.unisanet.unisa-edu.au/learningconnection/
General information about problem solving cycle.  Download vom:  24. Juli 2008.

www.12manage/methods_ishikawa_cause_effect_diagram.html    
General information and steps to create a cause and effect diagram.  Download vom:  24. Juli 2008.

http://syque.com/quality_tools/tools/TOOLS03.htm  Example of a cause and effect diagram.  Download vom:  24. Juli 2008.