12.2 Foreign language competences for innovation

Communication does not only mean verbal communication. In some cultures it is normal to search for eye contact when speaking to others. A lack of eye contact can be interpreted as distrust, that the other is hiding something or lacks self confidence. In other cultures direct and strong eye contact can be seen as a lacking respect or aggression. There is a high potential for misinterpretation. This shows that competence for communication with other cultures links both the ability to find a common tool for communication and intercultural competence. A friendly smiling face does not mean that the partner agrees, but this often happens in our own culture…