5.4.5. Summary of key points

It is essential to consider the tools used in quality management as tools supporting innovation processes and general management in your company. Depending on the size of your company and the resources you would like to dedicate to quality management, you can decide to what extent you are going to study this issue. The application scale of quality management is wide from the introduction of complete quality management systems, based on ISO 9001 standards, for instance, to the application of easy quality tools – like the seven basic tools of quality.

The main objective of this component was to highlight the importance of the principles and adaptability of quality management. After reading this module and thinking about your personal and organisational aspects and needs regarding quality, you will be able to get the most out of it. In case you are highly motivated in trying to restructure your company on the basis of quality principles at the moment, do not hesitate to start it in a few days. This issue is typically not handled as a priority if there are a number of tasks at the same time with strict deadlines; therefore you should take immediate steps using your momentary motivation as a driving force.